FAQ

Please find information in response to the most frequently asked questions (FAQ) below. 

COVID-19 & SAFE START FAQ

Due to the fluid situation that COVID-19 has created, it is simply not feasible to update our entire website each time we have to make a change to our hours of operation, services, or safety procedures. Therefore, we are leaving the details on our website unchanged to reflect our standard operations.
To find out the most current information regarding our hours of operation, available services, and safety procedures please review our “Safe Start” page.

Once we can confidently establish a date for the re-opening of our services (based on approval for Phase 2 reopening) a couple of things will happen:

  1. We will activate online appointment booking. You can find our online booking portal at https://405drivingschool.pike13.com NOTE: All of our services are listed here but only services which are available will provide links where you can book appointments or services.
  2. We will send an email to all of our Teen Drivers Ed students to notify them so they can begin reserving driving lessons.
  1. We have two new instructors in the final stages of training and certification which will expand our capacity significantly.
  2. As our new instructors are certified we can add a new car to our fleet further increasing our capacity for driving lessons.
  3. Last of all, YOU CAN HELP! When scheduling your driving lessons, please limit your sessions to 1 lesson every 2 – 3 weeks. There is a far higher success rate on the driving exam for students who spend several weeks practicing their driving between each driving lesson.

It is our understanding that at this time the DOL is not open. However, we are checking regularly and will provide an update here as soon as we learn that they have re-opened to issue permits.

TEEN DRIVERS ED FAQ

Teen Drivers Ed is for youth that are 15 – 18 years old. Students must be 15 years old by the first day of class.

The dates listed for the courses are for the classroom instruction only. Students must schedule their drives outside of the classroom instruction. We encourage students to schedule 1 drive every 2 – 3 weeks to allow time for practice between driving lessons. This significantly improves the student pass rate on the driving exam. 

State law allows you to miss a maximum of 3 classes, but you will need to make those up. You do not need to notify us if you will miss a class.  But remember, you do need to make up that class! More information about making up a class will be provided on the first day.

If you have a Washington State ID card: Please email us the “WA ID Number” from the ID and we will submit a permit waiver to the DOL. The waiver allows you to get your permit 10 days before class without taking the State knowledge exam.  

If you do NOT have a Washington State ID card:  

  1. Please pre-apply online at: http://www.dol.wa.gov/driverslicense/preapply.html 
  2. When you are done with the pre-application, you will receive an email with a confirmation code.  
  3. Next, log into License eXpress to access your ID number. It starts with “WDL.” 
  4. Email us that ID number and we will submit a permit waiver that allows you to get your permit 10 days before the start of class.   

 NOTE: Please do not go to the DOL to get a permit until we have confirmed your waiver is submitted. They will not provide a permit until we have submitted the waiver on your behalf. 

Scheduling student drives typically starts around week 2 or 3 of the classroom sessions.  We typically schedule the observation drive first so they students can see what the experience will be like when they are behind the wheel. The 5 driving lessons will be spread out with 2-3 weeks in between to allow students the opportunity to practice between lessons. Students who take several weeks to practice, between driving lessons, have a higher pass rate on the driving exam.  

Please arrive 5 – 10 minutes before the start of your driving lesson so that you are ready to start the lesson right at the start of your scheduled appointment.

We are required by the State to provide the full 60 minute driving lesson to each of our students, and require the entire 30 minutes for the state driving exams. Therefore, your punctuality is extremely important if you want to hold your appointment time.

  • If you do not show up for your drive test appointment and/or provide less than a 24 hour notice to cancel, you will incur a cancelation fee.
  • If you are 10+ min. late for an appointment, we will try to accommodate you if possible. If we cannot work you in, you will incur a cancelation fee.
  • For example: If you show up at 2:10 for a 60 minute driving lesson that was supposed to start at 2:00, and the instructor has another student driving lesson scheduled at 3:00, then we can not deliver the 60 minute lesson. Therefore you would incur a cancelation fee.

We require a Debit/Credit Card to be held on each person’s file in case there is a missed driving lesson or driving exam appointment.

WRITTEN & DRIVING EXAM FAQ

The knowledge test consists of 40 multiple-choice questions about traffic safety laws. Applicants must answer at least 32 questions correctly in order to pass the test.

For your convenience, to help you prepare for your written and driving exams, we have provided links to the Washington State study guides.

ENGLISH
CHINESE
RUSSIAN
SPANISH
KOREAN
VIETNAMESE

Below are links to practice exams that we encourage you to take before you come in for your official written exam. The practice exams will help you get comfortable with the style of question and answer used in the written exam. It will also help test your knowledge so you can identify where you are prepared and where you may need to invest more time studying.

ENGLISH
SPANISH

The driving test will test the applicants ability to drive legally and safely. Applicants must pass the driving test with a score of 80 or better out of 100 possible points. For more information on what applicants will be evaluated on, please visit: http://www.dol.wa.gov/driverslicense/drivingtest.html.

Applicants may provide their own vehicles or pay to use one of our vehicles to use for the driving test. If you wish to use your own vehicle please be sure that:

  • You have a valid insurance card  at the time of the exam
  • All brake lights work
  • All turn signals work
  • Seat belts function properly
  • License plates are on the front and back of the vehicle with current tabs on the rear plate
  • Windshields are free of any cracks or chips in the line of vision
  • Windshield wipers are functioning properly and the defrost system works properly to defog the windows
  • Tires meet the state requirements for tire tread (no bald tires)

If your vehicle fails to meet the above qualifications, you will either forfeit your exam time and incur a cancelation fee, or, you will have the option to pay an additional fee to utilize one of our vehicles. 

Please arrive 5 – 10 minutes before the start of your driving lesson so that you are ready to start the lesson right at the start of your scheduled appointment.

We are required by the State to provide the full 60 minute driving lesson to each of our students, and require the entire 30 minutes for the state driving exams. Therefore, your punctuality is extremely important if you want to hold your appointment time.

  • If you do not show up for your drive test appointment and/or provide less than a 24 hour notice to cancel, you will incur a cancelation fee..
  • If you are 10+ min. late for an appointment, we will try to accommodate you if possible. If we cannot work you in, you will incur a cancelation fee.
  • For example: If you show up at 2:10 for a 60 minute driving lesson that was supposed to start at 2:00, and the instructor has another student driving lesson scheduled at 3:00, then we can not deliver the 60 minute lesson. Therefore you would incur a cancelation fee.

We require a Debit/Credit Card to be held on each person’s file in case there is a missed driving lesson or driving exam appointment.

We have instructors who are qualified and capable to help conduct both the written and driving exams in Spanish. Please contact us to learn more or to schedule an exam with one of our Spanish speaking instructors. 

APPOINTMENT CANCELATION POLICY FAQ

Please arrive 5 – 10 minutes before the start of your driving lesson so that you are ready to start the lesson right at the start of your scheduled appointment.

We are required by the State to provide the full 60 minute driving lesson to each of our students, and require the entire 30 minutes for the state driving exams. Therefore, your punctuality is extremely important if you want to hold your appointment time.

  • If you do not show up for your drive test appointment and/or provide less than a 24 hour notice to cancel, you will incur a cancelation fee.
  • If you are 10+ min. late for an appointment, we will try to accommodate you if possible. If we cannot work you in, you will incur a cancelation fee.
  • For example: If you show up at 2:10 for a 60 minute driving lesson that was supposed to start at 2:00, and the instructor has another student driving lesson scheduled at 3:00, then we can not deliver the 60 minute lesson. Therefore you would incur a cancelation fee.

We require a Debit/Credit Card to be held on each person’s file in case there is a missed driving lesson or driving exam appointment.

STILL HAVE QUESTIONS?

If the information above did not answer all your questions, please contact us. We are glad to help answer any of your questions we can!